Srinivas Yatirajam

... Interest Areas

  • Analytics
  • Marketing
  • Operations

... Education

  • Bachelor of Engineering (Computer Science)

    Rungta Engineering College, Raipur

Shivam Singh

27 years

Strong engineering professional with a Bachelor of Engineering(B.E) -focused in Computer Science. Currently Pursuing my MBA from IIM Amritsar. An Experienced Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in MS SQL, Python, Tableau, Power Bi, and AWS.

... Work Experience : 45 Months

Capgemini Technology Services India Limited

  • *Was responsible for providing technical expertise and support to all the 14 + client QSR chains across the US and resolving all the deployment and devices,related issues on all these live stores. *Performed comparative research to determine the cause of issues and identify areas needing improvement. Was also responsible for end,to,end Management activities for all Severity level 1 & 2 incidents by resolving trouble tickets & critical issues within TAT as per the escalation matrix for smooth service delivery operations. *Handled Report Management, Instructional activities, and training assessments that reinforced learning for monitoring and training progress of new and existing trainees.

... Summer Internship

... Positions of Responsibility

  • Junior Member , Junior Member Placements' Committee , IIM Amritsar

... Achievements

  • Xtra Mile from Capgemini India for Jun,Dec 2019
  • Customer Delight from Capgemini for Jan,Mar 2019
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Indian Institute of Management Amritsar
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