Srinivas Yatirajam

... Interest Areas

  • Marketing
  • Analytics
  • Finance

... Education

  • Bachelor of Technology (Computer Science)

    Sri Aurobindo Institute of Technology

Adarsh Pal

25 years

Adarsh Pal is a computer science engineering graduate currently pursuing MBA from IIM Amritsar with an excellent academic foundation and curiosity to learn. He is always ready to develop and enhance his skill-set by learning and exploring new things.

... Work Experience : 7 Months

TaskUs India Private Limited

  • Resolved product or service problems by clarifying the customer’s complaint.
  • Determined the cause of the problem, selecting and explaining the best solution to solve the problem, expedited correction or adjustment, and following up to ensure resolution.
  • Fostered client relationships, managed the day-to-day operations and filled many roles to support fellow teammates to deliver Service Level Agreement (SLA) and best in class client satisfaction.
  • Worked as a Subject Matter Expert (SME) support responsible for providing process support to 30+ fellow teammates
  • Maintained a client satisfaction (CSAT) rate of 70%+ with an Average Handling Time (AHT) under 3 minutes for the whole tenure.

... Positions of Responsibility

  • Microsoft Student Partner
  • Accountable for building the Microsoft community on my campus and sharing deep knowledge and passion for technology.
  • Facilitated exclusive Microsoft training events to ensure peers could learn the latest Microsoft technologies.
  • Demonstrated the newest Microsoft technologies and worked closely with other MSP’s and faculties helped to build a network of like-minded people
  • Hosted technical events and activities alongside Microsoft professionals.

... Achievements

  • Participated in the Infantry Marathon “Run with Warriors” organized by Indian Army officials’ and has completed 21 Kilo-meters in 3 hours 14 minutes
  • Top contributor in GirlScript Summer of Code organized by GirlScript Foundation
partner network


Indian Institute of Management Amritsar
Punjab Institute of Technology Building, Inside Government Polytechnic Campus, Polytechnic Road, PO: Chhreharta, G.T. Road, Amritsar, Punjab 143105
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