Bachelor of Technology (Computer Science and Technology)
Sikkim Manipal Institute of Technology
IIM Amritsar MBA student with four years of successful experience at BYJU’s as a Business Development Associate and Retention Specialist. As an Assistant Manager in Retention, I handled Consumer Court, Social Media Complaints, and other urgent escalations by users. Individually handled 150+ cases in a month and successfully retained ~50% of customers. Contributed ~50-60 lakhs revenue per month. Looking forward to exploring the domain of marketing.